FAQ

How do I place an order?

You can place order Online or Contact us through WhatsApp for Offline order.

 
Payment and Shipping

​Payment can be done through Online Paypal or C.O.D. Other alternatives can be through DBS Paylah or Inter-Bank Transfer, just WhatsApp us. Delivery Charges in Singapore will incur a $10.00 flat fee. Upon delivery will help to match color and do a short demo to teach D.I.Y.

Returns & Refund

​Product once sold is Non-Refunable. However,we do welcome Product Exchange.

What are some of the benefits of ColorGroutSeal?
  • With its unique formula, you receive a natural look; it won’t look like it was painted on.

  • Allows you to stain the joint color lighter or darker to match your changing décor.

  • Protects grout surface from staining due to hard water, pet urines, soil, and most foods that can penetrate grout joints.

  • Extremely durable and lasts much longer than clear grout sealers.

  • Color uniformity will make your grout joint look like new.

  • Much easier to clean your grout joints on any surface.

  • Custom colors available.

 
Can I change the color of my grout?

​Yes. ColorGroutSeal allows you to easily change and rejuvenate any existing grout color. 

If my grout joint is a dark charcoal color, can I change this color to a light off white color?

​Yes, because ColorGroutSeal penetrates it has tremendous hiding power to change dark colors to a light color. If the color change is extremely drastic (black to white), two applications maybe necessary. (Note: the second application may appear painted on, as it cannot penetrate like the first coat.)

 
If my grout joints were previously sealed with a grout sealer, can I still use ColorGroutSeal?

​Yes. ColorGroutSeal will adhere to any grout joint that has been sealed with a water based grout sealer. However, this may look as if it were painted on. We recommends to slightly loosen the existing grout by doing abit stripping work. This will open up the pores of the grout and allow ColorGroutSeal to penetrate for a “natural” look. 

 
If I remove the grout sealer, do I loose my protection from soil or spills that may cause a stain?

​No. ColorGroutSeal has the ability to change/rejuvenate colors and seal at the same time. Most grout sealers on the market today promote resistant to staining, giving the homeowner a small window to clean up spills or soils before it actually stains. ColorGroutSeal penetrates in to create a durable layer of protection that prevents soils and spills from absorbing into your grout joints. By using neutral based cleaners, common household spills can be wiped away leaving the grout looking like the day it was installed. 

On what applications can I use ColorGroutSeal?

​ColorGroutStain can be used in interior or exterior applications on Portland cement or epoxy-based grouts. Some surface areas for example are floors, countertops, bathtubs, showers, fireplaces, bars or any where grout joints are placed. (Note: Epoxy-based grouts are nonporous, ColorGroutSeal may look painted on.)  

Do I need to worry about staining the tile or walls with ColorGroutSeal?

​Caution should always be taken to make sure ceramic or stone tiles are not susceptible to staining. Always do a test in an inconspicuous area to determine any issues. We do recommend specific application method to avoid staining.

Can I use ColorGroutSeal on the grout joints of natural stone installations?

​Yes. Care should be taken here. Stones and granites can be porous. We do recommend specific application method to avoid staining.

 
Do I need to clean my grout before applying ColorGroutSeal?

​No. However we do recommends that the grout joint be clean, dry and free of any dirt, grease or oil before applying. 

Can I use ColorGroutSeal over newly installed grout that has mottled in color?

​This is a common problem in the grout industry and ColorGroutSeal offers a quick and inexpensive cure to this issue. With 

 
If I don’t like ColorGroutSeal color I applied, can I stain over it?

​Yes. ColorGroutSeal can be applied over itself to change an already stained color. Just remember, it may look painted on and if you are going from very dark to very light you may need to apply twice. 

 
How do I clean cured ColorGroutSeal off a grout joint if a mistake is made?

​Any paint stripper for latex based paints will break down ColorGroutSeal. A gel type stripping product is recommended for accurate application, but use caution as paint strippers can cause harm to some surfaces. “Fully read and understand the instructions and hazards on any paint stripper product”.

 
Is ColorGroutSeal a water clean-up product?

​Yes. Water or water combined with a neutral based detergent works well to clean any application tools. 

What is the recommended application temperature for ColorGroutSeal?

​For best results, apply ColorGroutSeal in  room temperature. but not above 35°C. 

 
How long does it take for ColorGroutSeal to dry?

​ColorGroutSeal is ready for surface traffic in 1 hours. Avoid direct scrubbing of the grout joints. 

 
How long does it generally take to complete a ColorGroutSeal project?

​With ColorGroutSeal's ease of use, most projects are completed in one day. 

How do I maintain my ColorGroutSeal floor?

​Neutral based cleaners are ideal for most household maintenance issues. Avoid harsh cleaners such as bleach, ammonia and vinegar as these may damage the grout joint. 

How long will ColorGroutSeal last?

​If applied and maintained correctly, ColorGroutSeal will typically last 10 to 15 years. 

 

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